Policies
Payments accepted:
PayPal (you can pay with credit card via PayPal).
Sales Tax
-- All PA Residents charged sales tax according to tax regulations. -- Other states may also be subject to tax as per regulations.
*** Shipping Policy ***
Please note that it can take a few days before your item goes into production, sometimes it is much faster. Shipping time depends on several factors, depending on what type of item, your shipping method of choice, and your location.
Some items may ship separately! If you ordered multiple products, they can be shipped separately at different times as we use many manufacturers across the US and globe, in addition to shipping products in-house. Even if the whole order is marked as shipped, this might not be the case. Some items might still be awaiting shipping.
Production takes about 8 business days to create apparel products (t-shirts, etc.) and 6 business days for non-apparel products (posters, etc.). During peak production time, this might be longer.
Shipping delivery times (once your item is made), vary depending on shipping method of choice and destination.
ADDRESS DISCLAIMER
Customers are responsible for providing Kanweienea Kreations with the correct shipping address. Please make sure that all the information is correct. There is no refund for wrong address on your part.
Return Policy
All sales are final. We do not accept returns or exchanges. Please read item descriptions thoroughly and choose your size and color carefully before purchasing. No changes can be made once you have placed your order. Please note that colors and values that you see on the screen may vary somewhat from what is on the product.
Let us know if there is a problem with your order and we'll do our best to make it right. We want you to be happy with your order!
Please contact us before trying to return any products. We do not do refund orders for buyer's remorse.
Order never arrived:
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us at https://www.gunillawachtel.com/pages/contact-us, making sure you quote your order number. We'll see what can be done.
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If an order arrives damaged, then please get in touch with photos of the unsatisfactory product and the packing slip within a week's time!
Privacy Policy
We respect your privacy and your information will never be shared unless required by law.
Copyright
All images copyright Gunilla Wachtel/Kanweienea Kreations/Wachtel Enterprises LLC.
About Affiliate Links
Every now and then I review products. I don't get paid to do the reviews, and my reviews are honest. For these affiliate links I might earn a small commission if you purchase the item after clicking the link, within a certain time frame.
*** INTERNATIONAL BUYERS ***
Please Note :Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as gift. US and International government regulations prohibit such behavior.