Policies

We respect your privacy and your information will never be shared unless required by law. All images copyright Gunilla Wachtel/Kanweienea Kreations/Wachtel Enterprises LLC.

Studio Policies for Kanweienea Kreations

Payments accepted:

VISA, MasterCard, AMEX or other credit cards and PayPal

Copyright

Copyright Gunilla Wachtel/Kanweienea Kreations/Wachtel Enterprises LLC. All rights reserved by artist Gunilla Wachtel. Buyer is not purchasing the rights to any image. Any and all publishing and reproduction rights are reserved solely by the artist Gunilla Wachtel. All images are not to be re-distributed, copied, imitated, or misappropriated in any way.

-- All PA Residents charged a 7% sales tax according to tax regulations. --

*** Shipping Policy ***

We can ship worldwide. If your country isn't listed as one of the countries we ship to, please contact us for a shipping quote. If possible we try to combine shipping if items can be packed together safely and securely. Sometimes and item needs to be sent by itself.

Return policy is specified per individual item, or is as follows in general return policy. Some items have a no return policy so please read the description carefully before placing an order or making a purchase. Buyer is responsible for return shipping.

We try our best to ship within 3 business days of cleared payment. Some items could take longer to be ready to ship.

*** INTERNATIONAL BUYERS ***

Please Note :Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up. Do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as gift. US and International government regulations prohibit such behavior.

Return policy:

You must contact us before returning an item. All items must be in same condition as sent and buyer is responsible for return shipping.Item eligible for any returns must be returned within 14 days. If an item is determined eligible for a refund, any refund would be given as money back minus shipping and handling. If there is a problem, contact us. Item is subject to inspection before any return could be issued. Customer satisfaction is our number one priority.

More info

* Note: I only use archival non-acidic paper and professional grade materials. I highly recommend that you have your finished piece professionally matted and framed if item isn't already. Like all works of art it is better not to hang it in direct sunlight to guard against fading.

* All artwork will be shipped unmatted and unframed unless otherwise specified. Every precaution will be taken to ensure that the work will reach you safely.